practical info

Born ready?

Check this section for all the questions and answers that might help you when visiting Garden Festival. For all other questions write to us at info@thegardenzadar.com or in the forum!

Travel info

• What is the nearest airport?

  Zadar is the nearest airport, only 40 mins by road. Split is 60 mins by car and Zagreb 3 hours by car. These journey times are for the highway route and will take a little longer by bus / coach.

• How can I get from the airport to the festival site?

  We can organise airport transfers to the Garden Tisno and Tisno town. Please see the travel and accommodation page for more details.
  
  Alternatively you can make your own way to fit in with your travel plans. There are shuttle buses from all airports to the main centre bus terminals, and from all cities you will find regular buses to Zadar. Once at Zadar main bus terminal take a local bus to Tisno. Prices are approximate and based on last year but as a guide:
  
  Zadar airport to Zadar bus station ... 25kn
  Zadar to Tisno ... tbc
  Split Airport to Split bus station ... 30kn
  Split to Tisno ... tbc
  Zagreb Airport to Zagreb bus station ... 30kn
  Zagreb to Tisno ... tbc

• Can I hire a car?

  Yes, so long as you are over 21 years old and have held a licence for minimum of 1 year.

• What is the train and bus service like in Croatia?

  Basically, forget trains! The buses are altogether quicker, cheaper and connect all cities with a regular service. You can buy tickets on board the bus, but you should get a receipt. Longer journeys have service stops included in the travel time.

• Are there any guides for my iPhone to help me get around?

  We've teamed up with Loccie – a brand new app for iPhone – that will be just the thing to ensure that after a long hot day at the festival you will be able to find your way back home to your apartment or tent.
  Loccie also provides free location sets for download: a set that will be really useful for those of you arriving or departing from Zagreb, another set for exploring Zadar, and of course our very own carefully chosen Garden set. We have passed onto Loccie our favourite locations and secret spots, like the best fig tree in the village!
  
  Check out Loccie website for more info and to download the app.

Tickets

• My tickets have not arrived in the post.

  We do not post any tickets, but ask that you print off your PayPal receipt and bring to the box office with valid ID to collect.

• How do I collect my tickets?

  Just bring your PayPal receipt and ID to the box office to collect.

• I have lost my PayPal receipt – what shall I do?

  Don't panic... just email eva@thegardenzadar.com and we will be able to assist you.

• What time will the box office be open?

  It will be open from July 4th till July 11th. Actual opening hours will be announced on the website nearer the time.

• I can’t go anymore – can I get a refund?

  Sorry, but no. However, you can pass the ticket onto a friend. See next question on how.

• Can my friend collect my tickets?

  Yes, a friend can collect your tickets if you are no longer able to attend. Just email eva@thegardenzadar.com with your details and the new ticket holders name and email address. We will then send a confirmation to both parties confirming that the tickets will be ready to be collected under the new name. There is no charge for this, but we can not offer this service after 20th June 2011

Food and Drink

• Can we bring our own food and drink onto the site and boat parties?

  No, you can’t, but there are plenty of bars selling cocktails, beers, wines and soft drinks and also food is available too.

• Where is there to eat?

  Either at the festival site or at one of the "konobas" (restaurants) in the town, which is a 10 minute walk from the festival site.

• What is the price of drinks on the site?

  The bars have not fixed their prices for next season yet, but last year a 1/2 litre of draught beer was 25 kn and cocktails 30 kn - 70 kn. Wines, spirits and soft drinks are of course available too.

General info

• Where is the lost property held?

  In the production office.

• Where is the nearest hospital?

  In Zadar town, 40km away. If you need medical attention at the hospital then take your passport with you as there is a reciprocal arrangement for UK passport holders. Citizens from other countries should check with their embassy if there is a reciprocal arrangement. You should also check your travel insurance prior to travel to see what you are covered for.

• Will there be 1st Aid on site?

  Yes. They are located on the approach to the festival.

• Drugs?

  Drugs are looked upon very seriously by the Croatian Police.

• I am not staying in Tisno, or the festival village. Is there a good taxi service late at night?

  Taxis can be found at the entrance to the festival site in the main car park and they are metered.

• What currency is it in Croatia?

  The currency is the kuna (kn / HRK) although accommodation is always priced in euros (but then charged in kunas).

• Where is the nearest ATM?

  There are around 6-8 ATMs,all in the center of Tisno, which is less than 10 min walking from the festival site.

• What times are the local buses to Zadar town from Tisno?

  When the summer 2012 timetable is announced we will make the info available.

• Where is The Garden in Zadar?

  It is in the old town of Zadar sitting on the city walls. Follow directions for Hotel Bastion and The Sea Organs or simply download Loccie app to help you find it.

• Where else is there to do outside of the festival?

  www.tisno.hr